How can we help you?
Frequently asked questions
If you're experiencing any issues, we’re happy to help! Our support team is available
every day from 8 AM to 1 AM. You can reach out via WhatsApp or call us directly at
416-222-2666 for assistance.
No worries — we’ll take care of it! If your order is incomplete or incorrect, contact us
between 8 AM and 1 AM. Our support team is available 7 days a week via WhatsApp
chat or phone. We’ll make it right with a resolution or replacement as needed.
You can cancel or edit your order only before it begins processing. If it's already being
prepared, we may not be able to make changes. If canceled, your refund will follow your
credit card company’s standard processing time.
We specialize in authentic Persian products only. Whether you're shopping for nostalgic
snacks, fresh vegetables, meats, bread, pastries, or hot foods — everything we offer is proudly Persian.
Absolutely. Our team carefully sources every item to ensure freshness, cleanliness, and
authenticity. We focus on Persian products that meet high standards — just like you'd
expect from your local shop in Iran.
Our community loves the convenience, the familiar taste of home, and the high quality
of our service. We're building strong relationships through trust, freshness, and
reliability.
Yes! Here's how it works:
• Green Zone (Steeles–Sheppard, Bayview–Bathurst):
- $60–$120 → Free delivery in 3 hours
- Over $120 → Free delivery in 1 hour
• Yellow Zone (16th–York Mills, Don Mills–Dufferin):
- $120–$150 → Free delivery in 3 hours
- Over $150 → Free delivery in 1 hour
You can check your address at checkout to confirm eligibility.
We accept the following:
• Credit & Debit Cards
• PayPal
You can place an order between 8 AM and 10 PM. Deliveries are available within the
Yonge–Finch area. If you're not home at the time of delivery, we'll leave your package at
your door and take a photo for proof.
If you need help, you can call us at 416-222-2666 or message us on WhatsApp
between 8 AM and 1 AM — 7 days a week.
At Eroon, we built everything based on real customer expectations. That’s why our store
feels friendly, warm, and personal — more than just a market, it’s a place that feels like
home.
What makes us special:
• A dedicated shelf for nostalgic Persian products that make every visit a joy
• A breakfast section where you can find everything for a true Persian morning in
Toronto
• Free delivery for your convenience, plus 14-hour support daily (8 AM–10 PM)
• In-store service available from 8 AM to 2 AM, perfect for late-night or early-morning
shopping
• Worried about parking? No problem! Just call us, order by phone, and we’ll bring your
order to your car right in front of the store
Have you any question? We're ready to help.